jl47 Casino Privacy Policy

jl47 is committed to protecting the privacy and personal data of all players who use jl47.app. We understand that trust is the foundation of any good relationship — and that's especially true when it comes to how we handle your information. This Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and applicable international data protection standards.

This Policy applies to all personal data collected through jl47.app, our mobile applications, customer support channels, and any other touchpoints where you interact with jl47. It covers data collected from players across the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions.

Please read this Policy carefully. If you have questions about how jl47 handles your data, you can reach our Data Protection team at any time — contact details are provided in Section 13.

jl47 collects personal data in the following categories:

a) Registration & Identity Data

• Full legal name, date of birth, and gender;
• Residential address (including city, province, and postal code);
• Email address and mobile number;
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's licence) submitted during KYC verification.

b) Financial Data

• GCash account number, PayMaya account details, or bank account information (BPI, BDO, Metrobank) used for deposits and withdrawals;
• Transaction history, deposit amounts, withdrawal requests, and account balances;
• Source of funds documentation where required by anti-money laundering regulations.

c) Usage & Technical Data

• IP address, device type, operating system, and browser information;
• Login timestamps, session duration, and pages visited;
• Game history, wagering activity, and bonus usage;
• Cookies and similar tracking technologies (see Section 6).

d) Communications Data

• Records of customer support interactions via live chat, email, or other channels;
• Feedback, complaints, and survey responses submitted to jl47.

jl47 uses your personal data for the following purposes:

• Account management: To create, verify, and maintain your jl47 account, including identity verification and KYC compliance;
• Service delivery: To process deposits and withdrawals, provide access to games, and deliver the features of jl47.app;
• Legal compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and other applicable Philippine laws;
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats;
• Responsible gaming: To monitor gaming patterns, enforce deposit and loss limits, and support self-exclusion requests in line with our Responsible Gaming Policy;
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time;
• Platform improvement: To analyse usage patterns, conduct research, and improve the features and performance of jl47.app.

jl47 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to fulfil our obligations under the jl47 Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing required to comply with AML laws, PAGCOR regulations, tax obligations, and other applicable Philippine legal requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent: Processing for direct marketing communications, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jl47 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML compliance services used to verify your identity and comply with regulatory obligations;
• Game software providers: Licensed game developers and platform providers whose games are available on jl47.app, to the extent required for game delivery and fairness auditing;
• Regulatory authorities: PAGCOR and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive;
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers operating under strict data processing agreements;
• Professional advisers: Legal, accounting, and auditing firms where necessary for business operations, subject to professional confidentiality obligations.

All third parties with whom jl47 shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary.

jl47.app uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. Cookies are small text files stored on your device when you visit jl47.app.

jl47 uses the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Analytics cookies: Used to collect anonymised data about how players use jl47.app, helping us improve the Platform's performance and usability;
• Marketing cookies: Used to deliver relevant promotional content based on your activity on jl47.app, where you have provided consent.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of jl47.app.

jl47 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Marketing consent records are retained for the duration of your account and for two (2) years following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jl47's data disposal procedures.

jl47 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl47.app;
• Encrypted storage of sensitive personal and financial data at rest;
• Multi-factor authentication options for account access;
• Regular security audits, penetration testing, and vulnerability assessments;
• Strict access controls limiting employee access to personal data to those with a legitimate business need;
• Staff training on data protection obligations and security best practices.

While jl47 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying jl47 immediately if you suspect any unauthorized access to your account.

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by jl47:

• Right to be informed: You have the right to know what personal data jl47 collects about you and how it is used;
• Right of access: You may request a copy of the personal data jl47 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl47's legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request that jl47 provide your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact jl47's Data Protection Officer using the details in Section 13. jl47 will respond to all verified requests within thirty (30) days.

If you believe that a minor has registered on jl47.app, please contact us immediately at the details provided in Section 13 so that we can investigate and take appropriate action.

jl47.app may contain links to third-party websites or services, including payment providers and game software platforms. This Privacy Policy applies solely to jl47.app and does not cover the privacy practices of any third-party sites. jl47 is not responsible for the content or privacy practices of external websites. We encourage you to review the privacy policies of any third-party services you access.

jl47 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is displayed at the top of this page. Where changes are material, jl47 will notify registered players via email or a prominent notice on the Platform.

Your continued use of jl47.app following notification of any update constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact jl47's Data Protection Officer:

Email: [email protected]

Our support team is available 24/7 and serves players across the Philippines — from Manila and Makati to Cebu, Davao, and beyond. We aim to respond to all data-related inquiries within five (5) business days.